Thank you for shopping at Skywalk Tech!
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
Your Order Cancellation Rights
You are entitled to cancel your order within 7 days without giving any reason for doing so. The deadline for canceling an order is 7 days from the date you received the goods or a third party appointed by you takes possession of the product.
To exercise your right of cancellation, you must inform us of your decision by:
- Visiting our contact page.
We will reimburse you no later than 14 days from the day we receive the returned goods. The refund will use the same payment method as your original purchase, and you will not incur any fees for the reimbursement.
Conditions for Returns
To be eligible for a return, ensure that:
- The goods were purchased within the last 7 days.
- The goods are in their original packaging.
The following goods cannot be returned:
- Goods made to your specifications or personalized.
- Goods that deteriorate rapidly or have expired.
- Goods unsuitable for return due to health protection or hygiene reasons.
- Goods inseparably mixed with other items after delivery.
We reserve the right to refuse returns of any merchandise that does not meet the above conditions.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. Please send the goods to the following address:
Skywalk TechTower B-4, Unit No. 1101-02, 11th Floor,
Spaze I Tech Park, Sector-49,
Gurgaon, Haryana-122018, India
We recommend using an insured and trackable mail service. We cannot issue a refund without receiving the goods or proof of return delivery.
Gifts
If the goods were marked as a gift and shipped directly to you, you'll receive a gift credit for the value of your return. If the goods were not marked as a gift or shipped to the gift giver, the refund will be sent to the gift giver.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
- By visiting our contact page.